FAQ

Questions before you start?

Online HOA voting should feel clear before it ever goes live.

Here are the answers boards and managers usually need when they are deciding how to move an election online.

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Setup

How we gather details, process data, and build your ballot.

Participation

How homeowners receive invitations and reminders.

Results

How voting is monitored, secured, and summarized.

Frequently Asked Questions

What boards usually ask

  • We start by collecting essential details about your HOA, including homeowner records, voting topics, ballot requirements, timing, and any special instructions. This helps us build a voting experience that fits your community.

  • Once we have the necessary information, we create a secure voting website for your HOA. The site includes your ballot items, voter registration flow, attachments, candidate or issue details, and settings tailored to your election.

  • Before launch, we validate the voting process, review ballot details, and give you a chance to preview the experience as if you were a homeowner. Any needed changes can be handled before invitations go out.

  • Some associations need an in-person meeting or cannot use online voting because of governing documents, state rules, or board requirements. In those cases, we can discuss Proxy Meeting Support options to help organize proxy collection, support quorum planning, and make the meeting process easier to manage.

    If this applies to your HOA, include those details when you contact us so we can help you think through the right approach.

  • Once the website is ready, we send personalized email invitations to eligible homeowners. Each invitation includes the information needed to register and access the voting platform.

  • Our system can send invitation emails to multiple email addresses assigned to a homeowner. During registration, the homeowner can select the email address they would like to use for voting.

  • To encourage participation, we send reminder emails to homeowners who have not yet voted. These reminders help your association keep the election moving toward quorum.

  • We provide manager updates summarizing voting progress and participation rates. This keeps your team informed without requiring constant manual tracking.

  • Yes. HOA managers can access live results through the secure platform, including participation details and preliminary outcomes.

  • Once voting is complete, we compile the final results and send them to the HOA manager. Results are presented in a clear format for review, reporting, and record keeping.

  • Yes. The platform uses secure voter access controls and protections designed to keep the election process private, accurate, and limited to eligible voters.

  • Contact us with your HOA size, election timing, and ballot needs. We will help you understand the process, confirm pricing, and plan the next steps.

Still deciding if online voting is right for your HOA?

Send us the details of your upcoming vote and we will help you think through the setup, timeline, and cost.

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